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Flexible data collection

Custom
Fields

Collect the information you need from ticket buyers with flexible form fields.

Read the Custom Fields guide

Field Types

Five flexible field types

Choose the right input type for each piece of information you need to collect from attendees.

Text Multiline Yes/No Date Dropdown
Acme Corp
Large
Yes
1990-05-15
Per-Order

Event-level fields

Collect information once per order. Great for details that apply to the entire purchase.

Company Name
Contact Phone
Per-Ticket

Ticket-specific fields

Collect info for each ticket type. Only shown when that specific ticket is selected.

VIP Ticket
Seating Preference
Workshop Ticket
Experience Level
Validation

Required or optional

Mark fields as required to ensure you get the information you need, or leave them optional for flexibility. Up to 10 fields per level.

Dietary Requirements
Required
Emergency Contact
Required
How did you hear about us?
Optional
Event Metadata

Event Custom Fields

Define custom metadata fields at the schedule level that appear when creating or editing events. Perfect for tracking speaker names, room numbers, session types, and more.

How it works

1

Define fields in schedule settings

Add up to 10 custom fields with names, types, and validation rules.

2

Fill values when creating events

Fields appear automatically in the event edit form for your team to complete.

3

Use in graphics & exports

Display values in event graphics using template variables like {custom_1}, {custom_2}, etc.

Common uses

Conferences

Speaker name, Topic, Session type

Venues

Room number, Capacity, A/V setup

Festivals

Stage, Genre, Age restriction

Workshops

Skill level, Materials, Instructor

AI-Powered Import

When importing events, AI automatically extracts custom field values from text and images.

Ticket custom fields use cases

Collect the right information from attendees during checkout.

Dietary Restrictions

Ask about allergies and dietary preferences for catered events, workshops, and conferences.

T-Shirt Sizes

Collect clothing sizes for conferences, charity runs, or any event with swag.

Age Verification

Use date fields to collect birth dates for age-restricted events and venues.

Accessibility Needs

Allow attendees to request wheelchair access, sign language interpreters, or other accommodations.

B2B Information

Collect company names, job titles, and industry for professional conferences and networking events.

Emergency Contacts

Gather emergency contact information for outdoor adventures, sports events, and multi-day retreats.

Frequently asked questions

Everything you need to know about custom fields.

You can create text fields, dropdowns, checkboxes, and date fields. Use them for anything from dietary preferences to t-shirt sizes to special requests.

Custom fields appear on the ticket purchase form and reservation form. Attendees fill them out when buying tickets or reserving spots for your events.

Yes. All custom field responses are included when you export your ticket sales or attendee data. You can download everything as a spreadsheet.

Collect the data you need

Set up custom fields for your events today. Available on Pro plans.

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