Moving from Eventbrite

Bring the events. Leave the fee.

If you have already decided, this is the practical half: what comes across in the import, what you have to do by hand, and what is different once you are here. Nothing on this page is an argument.

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The import is a Pro feature. Creating the schedule and selling up to 25 paid tickets a month from it are not.

Packing list

Event name, description, start time and duration
The venue, with its full address
Ticket types, prices and quantities
The event image and its currency
Your Stripe or PayPal account, connected once
Past orders and attendee history
Discount codes, checkout questions and seat maps

Filled is in the box. Hollow is a job for you. Struck through does not travel, and the section below says what to do about it.

The import

A move, not a sync.

It runs when you press the button and never on a timer, which is the right shape for a thing you are doing once. Nothing keeps reaching back into your Eventbrite account afterwards.

Paste a token

Find the private token in your Eventbrite account, under Account Settings, Developer Links, API Keys, and paste it into the import screen on your schedule. It finds your organization and lists what is on it.

Pick the events

Choose from what it found: it shows upcoming events, and past ones are one click away. You do not have to take everything, and you can come back and run it again for the ones you skipped.

They arrive furnished

Each event lands with its date and duration, its description, its venue and full address, its ticket types with their prices and quantities, its image, its currency and a category. An online event keeps a link back to its Eventbrite page.

The gaps

What you have to carry yourself.

Three things do not come out of the import, and it is better to know that before you start than to go looking for them afterwards.

People who already bought

Past orders and attendee history stay where they are. If you have a date that is already selling and you want those buyers to have a ticket here, export them from Eventbrite and use the bulk attendee import, a Pro feature that takes a CSV of up to 5,000 rows. Their payments stay with Eventbrite too, so a refund on one of those orders is made there.

Importing attendees

Codes, questions and seat maps

The import reads the event, not the selling rules around it. Discount codes and checkout questions are set up again here, both on Pro, and a seat map is redrawn as a seating plan, on Enterprise for a venue schedule. Every event also arrives as a one-time date, so a series is worth setting up again as a recurring event, which is free.

How you get paid

You connect your own Stripe or PayPal account once, in Settings under Payment Methods, and pick which one an event uses. That is the change that matters: the money stops arriving as a payout from somebody else and starts arriving in an account that is already yours.

Payments with Stripe Payments with PayPal

Afterwards

The first week feels different.

Not because there are more features, but because the things you were renting are now yours.

No platform fee

Event Schedule takes nothing from a ticket sale on any plan. The only deduction is your payment processor's own, and it goes to them rather than through us.

A page that is yours

Your own address, your own branding above the free tier, and a calendar people can subscribe to rather than a listing on somebody else's site.

Your audience is yours

Followers and newsletter subscribers belong to the schedule, and you can email them yourself. Nothing sits between you and the people who came last time.

You can leave again

It is open source, everything you make can be exported, and you can selfhost the whole thing at no cost. The next move, if there is one, is your decision rather than a negotiation.

Refunds leave your own account

A refund is a button on the Sales page. On a Stripe or PayPal sale the money goes back through them, in full or in part, and a partial refund keeps the tickets valid. Cash and other methods are marked as refunded, which moves no money. Event Schedule does not email the buyer about a refund, so tell them yourself.

Managing sales and refunds

Demand you can count

An event with nothing on sale yet offers "Tell me when tickets go on sale". People leave an email address, with no account, and hear when tickets go on sale, if you cancel, and shortly before it starts. It is free on every plan, and the Tickets panel shows you how many are waiting.

The interest list

Want the numbers instead?

The fee arithmetic lives on the comparison, where a calculator works it out against published rates rather than being restated here where it could go stale.

Event Schedule compared with Eventbrite

Free forever. Upgrade when you're ready.

Zero platform fees on ticket sales, on every plan. The only deduction is your payment processor's own.

Free

$0 forever, no card

Everything you need to publish a schedule, and enough selling to find out whether you need more.

Unlimited events, sub-schedules and recurring dates
Two-way Google, Outlook and CalDAV sync
25 paid tickets a month, each one scanned at the door

No expiry, and no card asked for.

Pro Most picked

$5 per month

The ceilings come off, and the rest of the selling kit arrives with them.

Unlimited ticket sales and the live check-in dashboard
Promo codes, add-ons, passes and gift cards
The REST API, webhooks, and no Event Schedule branding

7-day free trial, cancel any time.

Enterprise

$15 per month

For a room with a seating chart, a team, and a domain of its own.

Reserved seating, drawn once and reused every date
Your own domain, and up to five team members
Internal and unlisted events, and 1,000 newsletter recipients

Included free on every selfhosted install.

Compare the plans in full Start for free

Questions

Does the import keep running in the background?

No, and that is deliberate. It runs when you press the button. A background sync would keep an account you are leaving as the source of truth, which is the opposite of what a move is for.

What exactly comes across with an event?

Its name and description, its start time and duration, its venue with the full address, its ticket types with their prices and quantities, its image, its currency and a mapped category. An online event also keeps a link back to its Eventbrite page. Discount codes, checkout questions and seat maps do not come across, and every event arrives as a one-time date.

What about people who already bought a ticket?

They do not come with the import. Export them from Eventbrite and use the bulk attendee import, a Pro feature that takes a CSV of up to 5,000 rows, so people who already paid end up with a ticket and a QR code here as well. Their payments stay with Eventbrite, so a refund on one of those orders is made there.

Do I have to move everything at once?

No. Pick the events you want, and run it again later for the ones you skipped. One way is to move the next season across and leave the current one where it is until it has finished.

Where does the ticket money go?

Into your own Stripe or PayPal account, which you connect once. Event Schedule adds no fee of its own on any plan, so what you receive is the ticket price minus your processor's charge.

Can buyers pay with PayPal?

Yes, on every plan. Connect your own PayPal account in Settings under Payment Methods and choose PayPal for the event, and the money goes to that account. Stripe is there for cards, and PayPal also works when a buyer takes tickets to several of your events in one checkout. Installment plans, a Pro feature, run on Stripe only.

How do refunds work once I have moved?

From the Sales page. A Stripe or PayPal sale can be refunded in full or in part: the money goes back through that provider first, and only then does the sale change, and a partial refund leaves it paid with its tickets valid. A sale taken another way, such as cash or a payment link, is marked as refunded instead, which records it without moving money. Event Schedule does not email the buyer about a refund, so let them know yourself.

Can people be told when tickets go on sale?

Yes. On an event with nothing on sale yet, a visitor can press "Tell me when tickets go on sale" and leave an email address, with no account. They get one email when tickets go on sale, one if you cancel the event and a reminder shortly before it starts, plus any notice you choose to send if the date or venue changes. It is free on every plan, it is not a subscription to your schedule, and the event's Tickets panel shows how many people are waiting.

Do I need a paid plan to move?

The Eventbrite import and the bulk attendee import are Pro features. Creating a schedule, publishing events and selling tickets are not: the free plan sells up to 25 paid tickets a calendar month with no platform fee, so you can put a date on sale before you decide about a plan.

Can I take my data out again later?

Yes. There is a backup and restore for everything you have created, the API and webhooks are there on Pro, and the whole application is open source and can be selfhosted at no cost. Being easy to leave is the point.

Free to start

Take your calendar with you.

Claim an address, bring the events across, and sell the next one from your own page.

.eventschedule.com

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