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Newsletters

Create and send beautiful newsletters to your followers and ticket buyers. Announce upcoming events, share digests, and keep your audience engaged.

Overview

Newsletters let you send professionally designed emails directly to your audience. Use them to:

  • Announce upcoming events and share your schedule
  • Send weekly or monthly event digests
  • Promote ticket sales and special offers
  • Share news and updates with your community

The newsletter builder provides a drag-and-drop interface with live preview, pre-built templates, and audience segmentation so you can reach the right people with the right message.

Newsletter Builder

The builder is organized into three tabs:

Content

Add and arrange content blocks using drag-and-drop. Each block can be edited inline, reordered, or removed. A live preview updates in real time as you build.

Style

Customize colors, fonts, and button styles. Choose a template as a starting point or design from scratch.

Settings

Configure subject line, preview text, recipients, and scheduling. Set up A/B testing variants here.

Tip

Use the live preview to see exactly how your newsletter will appear in your recipients' inboxes before sending.

Block Types

Build your newsletter by combining these content blocks:

Block Description Options
Heading Large text for section titles and headlines Level (H1/H2/H3), alignment (left/center/right)
Text Rich text content with Markdown editor Markdown formatting via EasyMDE editor
Events Automatically displays your upcoming events with flyer images, dates, and links All or selected events; cards or list layout
Button Call-to-action button with customizable text and link Custom text, URL, alignment
Image Upload or link to an image with optional alt text URL, alt text, width, alignment
Divider Horizontal line to separate sections Style (solid/dashed/dotted)
Spacer Vertical spacing between blocks Height (5 to 200px)
Social Links Icons linking to your social media profiles Website, Facebook, Instagram, Twitter/X, YouTube, TikTok, LinkedIn
Profile Image Your schedule's profile image, displayed as a centered logo Auto-populated from schedule settings
Header Banner Full-width banner image at the top of your newsletter Auto-populated from schedule settings
Tip

The Events block automatically pulls in your upcoming events, so your newsletter always shows the latest schedule without manual updates.

Templates

Start with a pre-designed template and customize it to match your brand. Five templates are available:

Modern

Clean layout with bold accent colors and rounded elements. Great for a contemporary look.

Classic

Traditional newsletter layout with a structured header, body, and footer. Professional and familiar.

Minimal

Stripped-down design that puts content first. Uses plenty of whitespace and subtle typography.

Bold

Eye-catching design with large headings and vibrant colors. Ideal for promotions and announcements.

Compact

Dense layout that fits more content into less space. Perfect for event-heavy digests.

After selecting a template, you can fully customize every aspect including colors, fonts, and content blocks.

Style Customization

Fine-tune the visual appearance of your newsletter using the Style tab:

Option Description
Background Color The outer background color of the email
Accent Color Used for buttons, links, and highlighted elements
Text Color Default color for body text
Font Family Choose from a selection of email-safe fonts
Button Style Rounded or square buttons with customizable colors
Event Layout Cards or list - how events are displayed in the Events block
Note

Email clients have varying CSS support. The builder uses email-safe styles to ensure your newsletter looks consistent across Gmail, Outlook, Apple Mail, and other clients.

Recipients & Segments

Choose who receives your newsletter by selecting a segment:

All Followers

Send to everyone who follows your schedule. Best for general announcements and event digests.

Ticket Buyers

Target people who have purchased tickets to your events. Ideal for promoting similar upcoming events.

Manual

Enter specific email addresses. Useful for targeted sends to a curated list of recipients.

Group

Send to ticket buyers from a specific event group. Perfect for category-specific promotions.

Sending

You have three options for delivering your newsletter:

Send Now

Immediately delivers the newsletter to all selected recipients.

Schedule for Later

Pick a date and time to send automatically. The newsletter is queued and sent at the scheduled time.

Send Test

Sends a preview to your own email address so you can verify formatting and content before the real send.

Tip

Always send a test email first to check that images load correctly and the layout looks good across different email clients.

A/B Testing

Test different versions of your newsletter to find what resonates best with your audience.

How It Works

  • Create two or more variants with different subject lines or newsletter content
  • Choose a sample size from 5% to 50% of your audience to receive the initial test
  • Set an evaluation period from 1 to 72 hours (default: 4 hours) for results to accumulate
  • Pick a winner criterion: open rate or click rate
  • The winning variant is automatically sent to the remaining recipients after the evaluation period
Note

A/B testing works best with larger audiences. With smaller lists, the results may not be statistically significant.

Analytics

After sending a newsletter, track its performance with detailed analytics:

Metric Description
Open Rate Percentage of recipients who opened the email
Click Tracking Number and percentage of recipients who clicked a link
Top Links Which links received the most clicks
Timeline When opens and clicks occurred over time

Use these insights to refine your content, sending times, and subject lines for future newsletters.

Managing Newsletters

Your newsletters are organized by status in the admin panel:

Draft

Newsletters in progress that haven't been sent or scheduled yet. You can continue editing at any time.

Scheduled

Newsletters queued for future delivery. You can cancel or reschedule before the send time.

Sending

Currently in progress. Emails are being delivered to recipients.

Sent

Delivered newsletters with analytics available. You can view performance or clone to create a new newsletter based on it.

Cancelled

Newsletters that were scheduled but cancelled before delivery.

Cloning

Clone any newsletter to create a copy with the same content, style, and settings. This is useful for recurring newsletters where you want to keep the same design but update the content.

Unsubscribe Management

Every newsletter includes an unsubscribe link. When a recipient unsubscribes, they are automatically removed from future sends. You can view and manage unsubscribed contacts in your admin panel.

See Also